Top Quest Inc. "DEFCON TACTICAL"

13872 Magnolia Ave.

Chino, CA 91710

Tel: 909-628-8188

Office hr: M-F 9am - 5pm

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©2020 by Top Quest Inc. "DEFCON TACTICAL". DEFCON and associated brands are trademark of Top Quest Inc. All Rights Reserved.

WARRANTY

Limited Lifetime Warranty

Top Quest Inc. (“DEFCON”) warrants to the original owner that this knife will be free from defects in materials and workmanship. DEFCON will, without charge, repair or replace, at DEFCON’s option, any knife returned for warranty work and found to be defective by DEFCON, according to the terms of this Warranty. If we choose to replace the knife, we may replace it with the same model or one of equal value. The knife must be shipped by owner prepaid and insured freight, together with a description of the problem, and must be accompanied by the original bill of sale, receipt or any satisfactory proof of the original date of purchase from a retail dealer.

 

What is covered?

This Warranty covers replacement parts and labor.

 

What is not covered?

This Warranty does not cover normal wear; non-factory resharpening of the blade; cosmetic damages (such as scratches on the product); damage caused by neglect and/or misuse (meaning use of the knife for any purpose other than its intended purpose as a cutting tool); or the failure to perform normal or necessary maintenance. The Warranty does not cover disassembly or modification of any products by any person other than DEFCON’s Warranty department. The Warranty does not cover damage incurred while in shipment; insurance for the product during shipping is recommended and is your responsibility. Do not use your new knife as a screwdriver, pry bar, chisel or punch. Do not throw your knife or use it for any purpose other than cutting. Do not disassemble your knife, Do no sharpen your knife on a power grinding wheel. Any of these act will void your Warranty. MINIMUM CHARGE TO REPAIR THE KNIFE WHEN THE WARRANTY HAS BEEN VOIDED IS $20.